This is a translation for convenience. The Portuguese (Brazil) version prevails.

Privacy Policy

Last update: 10/21/2026

1. Introduction

A Proaba ("we", "our" or "us") is committed to protecting the privacy and personal data of our users. This Privacy Policy describes how we collect, use, store and protect your personal information in accordance with General Data Protection Law (LGPD - Law 13.709/2018) and other applicable legislation.

By using our platform, you agree to the practices described in this policy. We recommend reading this document carefully.

2. Personal Data Collected

We collect and process the following types of personal data:

2.1. Registration Data

Full name
Email address
Phone (when provided)
Professional data (license number, specialization, institution)
Location (city, state)

2.2. Platform Usage Data

Navigation data (pages accessed, usage time, clicks)
Technical data (IP address, device type, browser, operating system)
Interaction data (features used, preferences, settings)
System error and performance logs

2.3. Clinical and Patient Data

Patient registration information (subject to legal guardian authorization)
Assessment data and applied protocols
Session logs and therapeutic tracking
Progress reports and analysis

3. Purpose of Data Processing

We use your personal data for the following purposes:

3.1. Provision of Services

Provision of platform features, including patient management, application of assessment protocols, session logging, report generation, and all other available tools.

3.2. Communication

Sending important notifications about your account, system updates, technical support, and communications related to contracted services.

3.3. Platform Improvement

Legal Basis: Legitimate Interest (Art. 10, I of the LGPD)

We use usage, navigation, and interaction data to:

Analyze behavior patterns and identify experience improvements
Fix bugs and technical issues
Develop new features aligned with user needs
Perform interface testing and optimizations
Improve platform performance, security, and stability
Train artificial intelligence models for recommendations and automation

Important: We only process data strictly necessary for the intended improvements, respecting the principles of necessity, transparency, and security under the LGPD.

3.4. Security and Fraud Prevention

Monitoring of suspicious activities, prevention of unauthorized access, and protection of the integrity of data stored on the platform.

3.5. Compliance with Legal Obligations

Compliance with legal, regulatory, administrative, or judicial requirements applicable to our operations.

4. Legal Basis for Processing

The processing of your personal data is based on the following legal grounds provided for in the LGPD:

•Consent: For data provided voluntarily during registration and use of the platform
•Contract Execution: For data necessary for the provision of contracted services
•Legitimate Interest: For platform enhancement, technical improvements, and innovation
•Compliance with Legal Obligation: For compliance with legal and regulatory requirements

5. Data Sharing

Your personal data will not be sold, rented, or shared with third parties for commercial purposes. We may share your information only in the following situations:

•Service Providers: With infrastructure providers (hosting, data processing) who act as operators under our instructions
•Legal Requirements: When required by law, court order, or competent authority
•Rights Protection: To protect our rights, property, or safety, as well as those of our users

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or improper alteration, including:

•Data encryption in transit and at rest
•Access controls based on profiles and privileges
•Continuous security monitoring and threat detection
•Regular backups and disaster recovery plan
•Team training on security best practices.

7. Retention Period

We retain your personal data for as long as necessary to fulfill the purposes described in this policy, including legal, accounting, or reporting requirements. After the necessary retention period ends, your data will be securely deleted or anonymized. Clinical patient data are kept in accordance with legal and ethical requirements applicable to the healthcare field.

8. Your Rights as a Data Subject

According to LGPD, you have the following rights regarding your personal data:

Confirmation and Access

Confirm if we process your data and request access to it

Correction

Correct incomplete, inaccurate, or outdated data

Anonymization or Deletion

Request the anonymization or deletion of unnecessary data

Portability

Receive your data in a structured and interoperable format

Consent Revocation

Withdraw your consent at any time

Opposition to Treatment

Object to processing based on legitimate interest

To exercise your rights, please contact us via email:contato@proaba.com.br

9. Cookies and Similar Technologies

We use cookies and similar technologies to improve your experience, analyze platform usage, and personalize content. You can manage your cookie preferences through your browser settings.

Types of cookies used: Essential cookies (necessary for operation), analytical cookies (usage statistics), and preference cookies (custom settings).

10. Changes to this Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The most recent version will always be available on our platform, and the update date will be indicated at the top of this document. Significant changes will be communicated by email or through a prominent notice on the platform.

11. Contact and Data Protection Officer (DPO)

For questions related to this Privacy Policy, exercising rights, or reporting security incidents, please contact our Data Protection Officer:

Email: contato@proaba.com.br

Address: Brasília, DF - Brazil

12. Governing Law and Jurisdiction

This Privacy Policy is governed by the laws of the Federative Republic of Brazil, especially the General Data Protection Law (Law 13.709/2018). Any controversy arising from this policy shall be submitted to the jurisdiction of the district of Brasília, DF.

Version 1.0 - Updated on 21/10/2026